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This Privacy Policy describes how visiyta.com ("we," "us," or "our") collects, uses, and shares your personal information when you use our website and services (collectively, the "Service").
By accessing or using our Service, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
We collect information to provide, improve, and secure our Service. The types of information we collect include:
a) Information You Provide Directly:
Account Information: When you register for an account, we collect your username, email address, and password. For premium memberships, payment information is collected and processed by our third-party payment processors (e.g., Stripe, PayPal); we do not store your full payment card details.
Content You Submit: This includes the long URLs you shorten, custom slugs, bio profile information (like social media links and bios), QR code design preferences, and any data you add for campaigns, geotargeting, or UTM parameters.
Communications: If you contact us for support, we collect your email address and the content of your messages.
b) Information Collected Automatically:
Usage Data: We collect information about how you interact with our Service, such as your IP address, browser type, device information, pages visited, and the time and date of your visits.
Click & Scan Data: When someone clicks a shortened link or scans a QR code created through our Service, we automatically collect information about that interaction, including:
IP address (and derived approximate geographical location such as country and state)
Device type (e.g., mobile, desktop, tablet)
Browser and operating system
Referring website or platform
Time and date of the click/scan
Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our Service, remember your preferences, and hold information for your current session.
c) Information from Third Parties:
Social Logins: If you choose to log in via Facebook, Twitter, or Google, we receive certain profile information (like your name and email address) as authorized by your privacy settings on those platforms.
Integrated Services: If you connect third-party services like Zapier or Slack, we may receive information as permitted by you through those integrations.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide, operate, and maintain our Service (e.g., shortening URLs, creating bio pages, generating QR codes).
To analyze and track the performance of your links and QR codes (e.g., providing click/scan analytics, geotargeting data).
To process transactions and manage your subscription.
To communicate with you, including sending service-related announcements, updates, and support messages.
To improve, personalize, and develop new features for our Service.
To prevent fraud, abuse, and security incidents.
3. Legal Basis for Processing (For Users in the EEA and UK)
If you are located in the European Economic Area (EEA) or the UK, we process your personal data based on the following legal grounds:
Performance of a Contract: To provide the Services you request.
Consent: Where we have obtained your clear consent (e.g., for marketing communications).
Legitimate Interests: To operate and improve our Service, and to ensure its security.
4. How We Share Your Information
We may share your information in the following limited circumstances:
With Your Consent: We will share your information when you direct us to, such as when using integrations like Zapier.
Service Providers: We engage trusted third-party companies (e.g., hosting providers, analytics services, customer support tools) to perform functions on our behalf. They are contractually obligated to handle your data securely and confidentially.
Payment Processors: All payment information is processed directly by our third-party payment processors (Stripe, PayPal) in accordance with their privacy policies.
Legal Requirements: We may disclose information if required to do so by law or in response to valid legal requests (e.g., court orders, subpoenas).
We do not sell your personal information to third parties.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request the deletion of your account and associated data at any time.
6. Your Data Rights
Depending on your location, you may have the following rights regarding your personal information:
Access: The right to request a copy of your data.
Correction: The right to correct inaccurate or incomplete information.
Deletion: The right to request we delete your personal data.
Objection: The right to object to our processing of your data.
Data Portability: The right to receive your data in a structured, machine-readable format.
Withdraw Consent: Where we rely on consent, you may withdraw it at any time.
To exercise any of these rights, please contact us at [Your Support Email Address]. We will respond to your request within the timeframe required by applicable law.
7. Cookies
We use cookies to enhance your experience on our Service. You can configure your browser to refuse all cookies or to indicate when a cookie is being sent. However, disabling cookies may limit your ability to use some features of our Service.
8. Children's Privacy
Our Service is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the Service after any change means you accept the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: admin@visiyta.com